Privacy Policy

We could not provide the service we do without collecting some information from our users. This document sets forth how we collect, protect, and manage that information. In this agreement,"We," "us," "JCMATCH," or the "Company" means JCMATCH, LLC, a Texas limited liability company. "You" or a "User" means anyone who accesses the the JCMATCH Web site or becomes a registered user of the JCMATCH service.

TRUSTe

JCMATCH, LLC is a licensee of the TRUSTe Web Privacy Seal Program. TRUSTe is an independent organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.jcmatch.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact Mike Stone at 972-819-8376. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from the site.

Information We Collect.

1. Internet. We may collect information about your computer's Internet address, your e-mail address, and the software you are using to access the site. We may also place certain files called "cookies" on your computer to allow our site to work more efficiently for you.
2. Personal. For our services to operate effectively, we need information about your name, age, address, and other characteristics.
3. Financial. For payment, you provide us information about your credit cards and/or bank accounts.
4. Correspondence. E-mails or letters from you or about you, or comments from you or about you on our website, may be collected and kept in an electronic and/or paper file.
5. Third Parties. E-mails or e-mail addresses of third parties (non-members) which may appear on our Web site in "refer a friend" postings or otherwise may be collected and kept in an electronic and/or paper file.

What We Do With the Information.

1. Internet. This information is used solely by our website and software.
2. Personal. Personal information about our members is used for site analysis, our own marketing, information, targeted advertising, and customization of our website. It may also be used for solving problems, resolving disputes, and enforcing our user agreement.
3. Financial. Financial information is used only for payment purposes, and is kept confidential.
4. Correspondence. Correspondence will only be accessed by authorized employees of JCMATCH, will be kept confidential, and will not be disclosed to any third party.
5. Third Party Information ("Tell-A-Friend"). If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and e-mail address. We will automatically send your friend a one-time e-mail inviting him or her to visit the site. JCMATCH stores this information for the sole purpose of sending this one-time e-mail and tracking the success of our referral program. Your friend may contact us using the Opt-Out instructions below to request that we remove this information from our database.

Disclosure of Your Information.

1. Internet. This information is not disclosed to any third party.
2. Personal and Correspondence. Information you provide us is only disclosed to other members of JCMATCH with your express permission. We do NOT disclose your personal information to any third party or parties. The only information we disclose to advertisers and marketers are aggregate statistics, without any individual personal or financial information included. For legal purposes, however, we must reserve the right to disclose your personal information or correspondence as may be required by law, and when our counsel informs us that disclosure is needed to comply with a court order or subpoena served on us, or to protect our rights in a legal proceeding.
3. Financial. Your financial information is only disclosed for the purpose of processing payments. Any company to which this information is disclosed is bound by a similar duty of confidentiality, and will not use this information for any other purpose or disclose it to any other party. We use a third party to process your credit card transactions on the Web site. The only type of service providers used with whom your financial information is shared are billing and payment processing providers.
4. On Web Site. We post customer testimonials on our Web site which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial. If you want to remove your personal information that is being displayed on our Web site under public pages see the Opt-Out instructions below. (We will provide the address in a scripting language to discourage harvesting of the address by spam bots.) If you use a bulletin board, blog, or chat room on our Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
5. We use a third party service provider to host the online help section of the site once you are logged into your account.

Your Responsibilities.

1. Information About Other Members. You are not allowed to use any JCMATCH member's information for marketing, advertising, promotion, spam, harassment, or threats of any kind. If any member violates this policy or violates the Terms of Use in any other way, JCMATCH reserves the right to terminate his or her membership.
2. Your Member Name and Password. It is your responsibility to keep your JCMATCH member name and password confidential, and not disclose this information to any third party. If anyone else obtains your member name and password, they will be able to alter your information and charge items to your account, and JCMATCH cannot be held responsible for such actions. It is, therefore, important for your member name and password to be secure. If you have any reason to believe your password may have been compromised, notify us immediately and change your password. It is a good idea to change your password from time to time.
3. Reviewing and Changing Your Information. As soon as you have registered as a member of JCMATCH, you can review and update some of the personal information you provide to the site, including your e-mail address, your mailing address, your password, and the personal information in your profile. You should update your information immediately if it changes to keep it current. Any changes should be communicated to JCMATCH in one of the following ways:

   1. By modifying or deleting your profile information on JCMATCH directly;
   2. By e-mailing a request to customerservice@jcmatch.com; or
   3. By mailing a request to our Customer Service Department at JCMATCH, LLC, P.O. Box 165570, Irving, Texas 75016-5570.

4. Opt-Out. If we publish information about you on a directory on our Web site or publish a testimonial from you, you may opt out of being included in that directory or shown on that site by:

   1. E-mailing a request to customerservice@jcmatch.com; or
   2. By mailing a request to our Customer Service Department at the address shown in our Contact Information.

Third Parties.

This privacy policy only relates to our use and disclosure of your information. If you provide personal information to other members of JCMATCH or other Web sites, it is not subject to this policy and may not be protected. JCMATCH works with other companies to serve ads on our site, which may place cookies on your computer or use other technologies to make their ads more effective and targeted. JCMATCH does not disclose any of your personally identifiable information to third parties.

Security.

JCMATCH employs security procedures and policies to protect your information and to prevent the distribution, misuse, or alteration of the data we retain. We protect our servers with industry standard firewalls and hacking prevention tools, and continually monitor and work to prevent intrusions. No one on the Internet can guarantee absolute and perfect security, but JCMATCH will consistently use its best efforts to keep your information secure. When you enter sensitive information (such as credit card number and/or Social Security number) on our registration or order forms, we encrypt that information using Secure Socket Layer technology (SSL).

Changes in this Privacy Statement.

If we decide to change our privacy policy, we will post those changes to this Privacy Policy, the home page of our Web site, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Effective Date of this policy: May 12, 2009.

Contact Information.

To contact the site regarding this privacy policy please email us at customerservice@jcmatch.com